Very comfortable with excellent location.

We enjoyed our stay at the Sofitel immensely. Location is perfect to explore London. Staff was very friendly and helpful. Great rooms, very clean and luxurios. We are looking forward to go back. Highly recommended

I booked the Picnic package and was delighted by it. The food was excellent and the basket was well packed and adorable. I had a great time here.

The central, yet quiet location, friendly and helpful staff, the well appointed room and the big feather bed will not dissapoint the seasoned traveller. In fact the only dissapointment we had was having to leave!

Superb location for parks and shopping... if you can handle the masses of people. The staff in the hotel were super. The brasserie staff coped wonderfully with our 4 year old... and they knew what a sirop was... which is important for French & Swiss based families!

This hotel was perfectly situated in London to access all of the sites and shopping. The tube was just a few blocks a way as well. Service was impeccable and we even checked in by 10 AM! The price is expensive (especially for Americans with the exchange). If you don't mind paying a little extra, I would definitely recommend the Sofitel. Our room was very comfortable and large for European standards.

Great property with super location. European staff excels in delivering superior service. Room (deluxe queen) smallish but very well appointed comfortable.

Sofitel was a great hotel for us, because we were only in London for 4 days and we wanted to be close to everything. It is down the street from the Tube, Trafalgar Square, Theater District and the Thames. The price, service and quality were consistent with a 5-star hotel. We would not hesitate to recommend it to someone looking for luxurious digs in the middle of London.

Upon arrival, Sunday evening at 9:00 P:M, we were greeted by a wonderful staff. We were starving and asked where we could eat. The concierge told us "everything closes early on Sundays" We were dismayed, but he did find us a restaurant to go to. As we walked to it, through Piccadilly Circus, we found many restaurants open, so we were good to go. Our room was very generic, but comfortable, ( I would say 4 stars, because it wasn't luxurious) The shower was a poor design, as it poured water onto the bathroom floor everytime you used it. Not luxurious by any means, but comfortable with a Wonderful staff.

We loved the hotel, service and location. We could walk to many sites and we were near the underground. The only caveat was the breakfast buffet which was outrageously expensive but there were several delightful cafes in the neighborhood that served breakfast,

We cannot rave enough about our stay at the Sofitel St. James. The service was outstanding - 5 star all the way around. Friendly and helpful staff throughout the hotel - reception, bellman, housekeeping - and the concierge was invaluable with dining recommendations. The room was fashionably modern with all the amenities. Small spaces (in keeping with other European hotel stays), but efficiently designed to accommodate our belongings without being too cramped. You cannot beat the location. The hotel is steps from St. James Park (we highly recommend taking time for a picnic there), Trafalgar Square and Piccadilly. We would absolutely return to the Sofitel St. James on our next trip to London!

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We really enjoyed staying here: the staff couldn't have been friendlier (though it is disconcerting to be welcomed with a "bonjour" in London) and the location could not have been better: ridiculously close to fun spots and museums in the West End, and yet on a quite and protected little corner. Convenient, pleasant, comfortable - worth every penny.

Great location, wonderful staff, dissappointingly tiny room, ridiculously expensive coffee

The staff were very pleasant. The room had a very modern décor. When I told them it was my birthday they left cake in my room and a rose, what a lovely surprise. Only complaint I would have is the price of breakfast, so we went elsewhere for it. Great location by St James's Park, easy to walk into central London.

This hotel is in a great location within walking distance of resaurants, theatres and shopping & sites. The staff were very helpful & rooms were excellent. I have stayed in 5* hotels before but this is by far the best.

Great "walk to" location, also very convenient to Underground (Picadilly Circus)and Trafalgar Square. Hotel service is superb, they are happy to take care of anything for you. Huge displays of fresh flowers scent the lobby. Wonderful parlor for taking tea, having a drink, or reading the papers. Live Harp and Piano players in afternoon. Rooms are very quiet; staff are attentive but discrete.

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We stayed in this hotel for 2 nights/three days and were really delighted with our choice. The hotel itself is not even a stones throw from Trafalgar Square. The tube is about 30 seconds walk away. The staff were lovely and very helpful with checking in , taxis and general advice for tourists. The rooms were classic and there were 2 quilts on a bed making it difficult to get out of in the morning. The breakfast was expensive by any means but yummy. The coctail bar was the really class and the staff excellently skilled at the making of said beverages. I would definitly stay there again on my next return to London as it was enjoyable and centrally located to most attractions.

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Just back from an amazing weekend in London with my girlfriends, where we stayed at this wonderful hotel! In a word, stunning! The hotel Consierge staff were so nice and both themselves and the reception staff made us feel really welcome! They were on hand constantly with recommendations of where to eat/drink/visit etc! Hermes toiletries in the bathroom was another nice touch and really made for a real feeling of quality! Seriously comfy beds provided for the best sleep after a day exploring London and all very tastefully decorated rooms. A real find! Couldn't have chosen a better location either, literally minutes walk away from everywhere and although we thought they MIGHT be expensive, black cabs were only about £6.00 to all locations and they were always waiting at the door if called! Can't wait to return and have already recommended this hotel to all our friends!

The hotel was very nice and the location is absolutely perfect. You can walk to most of the major London attractions and the Undergroud is close for anything outside of walking distance. The only "complaint" was that the service was OK and the prices at the bar/room service was rediculously high (even for London).

stayed here for 3 nights in feb '09 in a standard room and loved it..rooms are not big but are superb..bathroom was spotless and had all you would expect..bed was big and comfortable..TV was excellent and had all the channels one would want..the location is fantastic,just 100 yards from picadilly circus and around the corner from Trafalger Square..many tube stations nearby and a 15 minute walk from the shops in Oxford St..there are many cheaper places to stay in the area but if you can afford the extra cost then you wont be dissapointed..

Our visit to the Sofitel St. James got off on the wrong foot when the front desk staff was completely unhelpful. The desk staff had a bad attitude and were not in any way accomodating. After waiting for our room to be ready, we entered our room and discovered that our view was of scaffolding on a construction site. We then discovered that the wireless internet was not functioning. We requested an outlet adapter and the person complained about the weight of the adapter and continued to complain as he brought it up. When I called the front desk, I had to argue for minutes before any accomodation was made (as I was staying on business, I required internet access and could not stay in a room where it was not working). Finally, we reached the front desk manager, who was quite helpful and transferred us to a better room. We also had a very helpful concierge named Andrew. But the majority of the staff was not helpful and was frankly rude. The location of this hotel is great and it is a nice building, but the service was not acceptable for a hotel at this price.

lovely room and wonderful service. Enjoy tea in the parlor.

Great location, would defo stay again.

Lovely, comfortable hotel in a great location - we were going to a west end show. There were a couple of faults with our room (peeling paint, grout missing around the toilet tiles), but nothing that affected our stay. The room was clean and tidy, and the staff friendly and very helpful. All in all, not the best hotel I've stayed in, but certainly very good. I'd stay there again without question.

Very comfortable and an ideal location. We'll be back.

Great location. Room was very clean and comfortable. Service good. Had an excellent meal in the Brasserie. Will be back.

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We visited London for the first time and this was the perfect place to stay. The staff was friendly and accomodating. The Concierge helped with all of our questions- they even photocopied maps for us. The location was within walking distance of many popular sights. The Afternoon Tea was excellent and I'm not even a tea drinker. Overall, I would recommend the Sofitel St. James to anyone who is going to do a trip to London.

Excellent rooms, pleasant helpful staff, bar a bit expensive

We enjoyed a lovely weekend in the hotel. It is in a great location near everything, but quiet enough also. The price of drinks in the bar is quite expensive.

Very good hotel for a Saturday night stay in London. Staff were excellent, room was ready although we arrived before the official check-in time. Room was a decent size, well equipped and clean, with the most powerful shower I've ever seen - turned it down from maximum, or the bathroom would have got soaked! Location is fantastic: quiet, but 5 minutes from cinemas and theatres in Leicester Sq and Shaftesbury Ave. Price was reasonable, would certainly consider going back the next time we overnight in town.

This is an excellent hotel in an excellent locaation. Only annoyance was (of course) over heated rooms and expensive bar, all in all this is a really really superb spot for a short break.

Would definitely go back, room was superb, excellent, friendly service, room was comfortable and clean. Our room was cleaned twice in one day; once during the day and once whilst we went to dinner of an evening!

very nice hotel and not too pricy for the category

We arrived early (10am) expecting to leave our luggage with concierge but were shown straight to our room. The whole hotel was well maintained in muted colours. The room was excellent, with a great bathroom. And, at last, a hotel where the climate control actually works! Staff were very pleasant and the location was perfect - 2 minutes from Piccadilly Circus, 2 minutes from Trafalgar Square and 2 minutes from St James' Palace. 10/10

My husband and I stayed at the Sofitel St James for one night on a theatre break. Our standard room was small but the bed was incredibly comfortable, quiet and nice and dark and the bathroom was spotlessly clean and luxuriously fitted. The location of the hotel could not be better, just 3 mins walk from Picadilly Circus.

Sofitel was a marvellous pick of hotels. The room was as big as one could expect for London. It was lovely & clean. The bath was as deep as the ocean. The location was fabulous & we were close to the action without falling on top of all of that London clatter. Great fry up place around the corner.

The Sofitel Saint James is really exceptional, with very good service, fantastic location. Only disappointment is the fitness center, which is a small and does not have a lot of equipment. But apart from that , it is an wonderful source of French lifestyle...

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Beautiful hotel 200 yards walk from Picadilly circus, the heart of Oxford Street, Regent street and Leicster square, excellent for shopping, great food and even the Comedy Store !!

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Not cheap but great location, just 5 minutes walk from Leicester Square. Very plush, superior room with queen bed. Amazingly comfortable bed and luxurious bedding made for a fabulous nights sleep. Very quiet room and the blackout curtains made sure we took full advantage of the late check-out of midday. Only drawbacks were no view from our room, only 1 dressing gown (tho sure if we'd asked we would have got another) and no biscuits with the complimentary tea in the room. Otherwise highly recommended and would stay again, if i could get it at a bargain rate!

Beautiful Hotel ,clean and tidy, perfect location, yet very quiet, bar is a bit expensive but worth it....Fantastic ..

this is a very elegant hotel nicely situated for business or vacation travel, excellent staff, not cheap but good value for the price

Wonderful stay in beautiful hotel. Staff were excellent. Particularly enjoyed a leisurely breakfast.

Great location, minutes form the National Gallery (try the cafe there for lunch). The bed was amazingly comfortable and the shower (separate bath) was very strong. Nice Hermes soaps too.